GUEST SERVICES & FACILITIES

GUEST SERVICES & FACILITIES

  • 24 hours reception
  • WiFi - free in all areas
  • Currency exchange
  • Parking
  • Car Rental
  • Internet corner
  • Wake up call
  • Pool towels against refundable deposit (change every 2 days)
  • Baby Cots & High Chairs for babies
  • Laundry Service *
  • Doctor on call *
  • Baby-sitting service *
  • First Aid Kit
  • Luggage Service
  • Turndown Service *
  • Transfer Services *
  • Guests‘ satisfaction monitoring system

The hotel operates on an All Inclusive basis and is HACCP certified.

  • Main Restaurant offering American buffet breakfast, lunch and dinner with show cooking.
  • Pool Snack Bar offering snacks, drinks, beverages and local spirits 
  • Main-Lobby Bar offering drinks, beverages and local spirits
    Operates only when the pool snack bar is closed due to weather conditions
  • Room Service for Breakfast 07.15 - 10.30*
  • Room Service 07.30 - 22.30*
  • Lunch Basket
  • Early Breakfast Service

LEISURE & SPORTS FACILITIES

  • 1 Outdoor swimming pool fresh water with children’s pool
  • Sandy beach
  • Sand and pebble beach 
  • Free deck chairs and umbrellas around the pool
  • Free deck chairs and umbrellas at the beach
  • TV Lounge
  • Table Tennis
  • Internet Corner
  • Massage *
  • Beach Volley
  • French Boules (pétanque)
  • Billiard Table * 
  • Water Sports**  
  • Laptop - Tablet *
  • Business Center

ENTERTAINMENT

Daily soft sport activities ( aquagym, beach voley , water polo , darts etc ) 6times per week

Evening entertainment program 3-4 times per week.

*Activities may differ or vary / can be subject to change

FACILITIES FOR KIDS

  • Children’s pool
  • Outdoor children’s playground  
  • Baby Cots
  • High Chairs (at the restaurant)

HOTEL POLICY

  • Upon arrival, all guests receive anti-allergic wristbands to wear during their stay
  • Check in time is 14:00
  • Check out time is 12:00

PAYMENT

  • By cash or major credit cards Master Card, Visa & American Express.
  • No personal cheques are accepted

PETS

  • No pets are allowed in the hotel

 

Aegeo Spa

 

* Services require extra charge, payable locally
** Services provided at the beach are from an independent company, payable locally

Zeus Hotels reserve the right to make changes to all facilities and services mentioned in the website during the season

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ZH - Smartline Neptuno Beach
71414 Ammoudara - Heraklion, Greece
tel: +30 2810 370227
fax: +30 2810 250888
email: reservations.neptuno@zeushotels.gr

BQC
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Smartline Neptuno Beach

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Smartline Neptuno Beach
89.0/ 100
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